Commercial client cases on this page are anonymised — I name no clients and no individuals. For selected engagements, I name approved project and partner names. If you would like to know what an anonymised case was really about, I am happy to talk about it in person.
Some of the cases shown here are not paid mandates but engagements: time and experience deliberately invested where responsibility is taken and impact can result — held to the same standard of commitment and quality as commercial work.
Case studies
Cases from my work
Nineteen cases from my work – commercial mandates and selected non-commercial engagements. Each with situation, approach and result.
01 · Project Management
Device renewal across a nationwide branch network
Tens of thousands of devices replaced during live operations – with a programme structure that actually made decisions.
Read case02 · Product Development and Project Management
A self-service solution from idea to production readiness
From first prototype to a production-ready parcel drop-off – the basis for deployment at over two hundred locations.
Read case11 · Product and Service Development
Connected services from customer need to scalable solution
Validating demand, user behaviour, processes and technology together through real-world application testing.
Read case