Search this publication

Part B · Knowledge-based foundation · Chapter 5 of 11

B5. From an assigned objective to personal commitment

Andreas Hosang · Publication edition 1.1

Page 7 of 17 in the book
In this chapter8 sections

B5.1 The objective comes before any call for change

An executive team may already have decided on a desired measure while it is still unclear which problem it is meant to solve. If readiness for change is then measured solely by whether employees agree, the starting point is misplaced. The first question is whether the objective is meaningfully described, which people are affected by it and what resources are genuinely available to realise it. The question of agreement does not follow blindly, but after clarification of purpose, consequences and scope for action.

Locke and Latham (2002, pp. 707-709) show why goal commitment is not enough: for new, complex tasks, a learning goal may initially be needed instead of a demanding performance goal. Self-set goals are not inherently superior; assigned goals with a rationale can be equally effective. These findings do not permit personal adoption to be equated with choosing one's own goals. In our assessment framework, understanding the goal, conflicting goals, competence, authority and feedback remain separate questions. A substantively justified objection to the method therefore does not automatically indicate a lack of goal commitment.

Commitment to a goal is not commitment to a method. Abandoning an earlier solution need not mean abandoning the company's objective. And carrying out a prescribed method does not yet show that someone has adopted the underlying orientation. This distinction determines whether a no is treated as unproductive resistance or as a justified correction.

B5.2 Motivation, identification and internalisation

Gagné and Deci (2005, pp. 334-336) distinguish controlled motivation from autonomously adopted motivation. Personally integrated extrinsic regulation remains distinct from intrinsic enjoyment of the activity. The authors explicitly do not present the forms as stages that must necessarily be passed through in sequence. For our work, we draw our own limited inference: a demanding contribution can be sincerely adopted; its adoption depends neither on enjoyment nor on a prescribed internal sequence.

This distinction helps in investigating fundamental reorientation. Visible participation can arise from personal concern, loyalty, a sense of duty, fear, the need to earn a living or a mixture of such motives. These reasons are not arbitrarily interchangeable. At the same time, motives cannot be measured directly like working hours. Interviews, reasoned decision episodes and repeated behaviour can provide indications, but cannot conclusively prove an internal attitude. The proposed investigation framework does not collect private worldviews or religious affiliation; it examines task-related reasons and decisions.

The three grounds for commitment identified by Herscovitch and Meyer are accessed here through the account in Weiner that was actually read: wanting to support an initiative, having to support it for lack of alternatives, or feeling obliged to do so (Herscovitch & Meyer, 2002, cited in Weiner, 2009, section «What is organizational readiness for change?»). The subject is commitment to a specific initiative, not to change as such. A precise comparison of predictive power with general organisational commitment is not adopted without examining the original.

B5.3 A team may want to act and still be unable to

Weiner (2009, section «What is organizational readiness for change?») defines organisational readiness in terms of shared commitment to change and shared confidence in collective implementation capability. This is a theoretical contribution, not confirmation of all the proposed effects. Shea et al. (2014) used ORIC to investigate a related measurement approach. Their study provides psychometric findings for that construct, not an SRC threshold or a measurement scale for our concept of reorientation.

Three questions must therefore not be confused: do those affected want the initiative? Do they collectively believe themselves capable of acting? Are the necessary capabilities and resources actually available? Subjective confidence can be substantively justified or unfounded. Conversely, existing capacity may go unused when decisions remain blocked. This tension must be investigated empirically, not defined away.

B5.4 Agreement, selection or genuine change?

A company can recruit new employees who share its objectives from the outset. Cooperation may improve considerably as a result. This is an organisationally significant change, but not evidence that existing employees have revised their underlying assumptions. Likewise, a team may follow new regulations without changing its attitude. Only a comparable before-and-after trajectory involving the same participants permits a statement about personal reorientation; for an organisation, staffing composition and institutional change must be documented separately.

For subsequent research, we distinguish three paths: clearly recognising an existing orientation towards a goal, bringing together people whose orientation already fits, and actually adopting new underlying assumptions. These paths may complement one another. However, describing every functioning alliance as «internal change» makes the concept unfalsifiable. The possibility of achieving a goal without such reorientation is explicitly part of the model.

B5.5 Without lived practice, change remains undefined

A reorientation sustained over time cannot be inferred from a single questionnaire score. It would require observing respondents over time in real decisions, including when short-term costs arise, goals conflict or external support ceases. Sometimes a different way of working becomes firmly embedded even though individuals initially do not share it internally. In that case, organisational change is observable, but the claimed internalisation remains an open question.

Our subject of investigation is deliberately demanding: not merely «overcoming resistance», but examining what has actually become different in the objective, personal adoption, shared rules and observed everyday practice. This implies neither a right to pressure people into internal agreement nor a guarantee that agreement leads to the right decision.

B5.6 De Shazer and Berg: do not confuse goals with solutions

In Goals & solutions: A useful distinction, de Shazer (n.d., PDF pp. 1-4) distinguishes a stated goal intention from a description of what is done and experienced differently in the desired everyday life. He explicitly describes the approach as solution-focused, not merely goal-focused. Berg's handout Solution-building procedures (n.d., PDF p. 1) adds questions about exceptions, progress already apparent and the next small step.

Its use in this essay is a limited transfer to conducting conversations. It supports no claim that companies are therapy cases or that the therapeutic approach validates a governance model. Our own inference is this: a wish such as «leading less» must be described more precisely as desired practice before a tool or reorganisation is established as the solution. Substantive obligations and risks must still be examined independently.

B5.7 Responsible objectives rather than mere goal attainment

The essay adds a question of values to goal commitment. A goal may be clear, personally supported and achievable, and yet place an inappropriate burden on others. The personal reference to the honourable merchant therefore demands more than effectiveness. The current guiding principles of the Versammlung Ehrbarer Kaufleute zu Hamburg name consideration for third parties, responsibility for society and the environment, and reliability (n.d., sections «Respekt», «Redlichkeit» and «Im Unternehmen und darüber hinaus»).

These guiding principles are cited as the association's present-day normative position, not as a uniformly established history of all merchants. The essay's own position is also normative: those affected are not merely means to achieving a goal. Their legitimate interests, burdens and scope for action belong in the decision. This does not guarantee that all interests can be satisfied simultaneously.

B5.8 Internally sustained, yet still dependent on conditions

The author describes his own observation that some communities and organisations show strong internal commitment and withstand strain, while others appear fragile even when facing lesser difficulties. This is a starting point for his reflection, not yet a measured correlation or an isolated cause.

For the terminology, the distinction in B5.2 remains important: intrinsic motivation means enjoyment of or interest in the activity itself. Autonomously adopted motivation can also sustain a demanding activity because its purpose is personally endorsed. In care, shared responsibility or a demanding project, therefore, not every internal conviction is intrinsic in the narrower psychological sense. For the broader idea, the essay prefers «internally sustained» (Gagné & Deci, 2005, pp. 334-336; Center for Self-Determination Theory, n.d.).

The following connection is our working assumption: viability arises not from motivation alone, but from its interaction with capabilities, real resources, fair responsibilities and usable correction. Counter-testing must therefore also include highly committed groups that overextend themselves, as well as groups with little enthusiasm that nevertheless cooperate reliably. Continuation based on fear or a lack of ways out must be distinguished from freely sustained commitment.

«Viable» is a qualitative working definition here: cooperation can fulfil its responsible purposes under stated conditions, address strains and respect the people involved while doing so. The term is not reduced to rigid persistence or enduring for as long as possible. A reasoned exit can be a good decision; it is not automatically personal weakness.