Case studies
Cases from my work
Twenty-three cases from my work – commercial mandates, selected non-commercial engagements and one personal experience, labelled as such. Each with situation, approach and result. Including initiatives that did not reach their goal.
Commercial client cases on this page are anonymised — I name no clients and no individuals. For selected engagements, I name approved project and partner names. If you would like to know what an anonymised case was really about, I am happy to talk about it in person.
Some of the cases shown here are not paid mandates but engagements: time and experience deliberately invested where responsibility is taken and impact can result — held to the same standard of commitment and quality as commercial work.
01 · Project Management
Device renewal across a nationwide branch network
Tens of thousands of devices replaced during live operations – with steering that actually made decisions.
Read case02 · Product Development and Project Management
A self-service solution from idea to production readiness
From first prototype to a production-ready parcel drop-off – the basis for deployment at over two hundred locations.
Read case03 · Delivery Governance
Building scalability for a digital agency
Visible priorities, firmer commitments and a delivery model that grows with market ambition.
Read case04 · Leadership and Organisational Development
Executive coaching during a scaling phase
In three months, CEO, CTO and CSO found the clarity on decision rights they had lacked for a very long time.
Read case05 · Leadership and Organisational Development
Delivery processes across distributed teams
A delivery model that holds under pressure – with visibility across locations.
Read case06 · EngagementNon-commercial engagement
Agricultural enablement, Kenya
Multi-year project support for business model and marketing. Today the work is continued by the local team.
Read case07 · Business Development
Investor communication for an energy project
Complex waste-to-hydrogen technology translated into material that non-technical decision-makers understand.
Read case08 · Business Development
A mandate I ended early
With no realistic path to the result, I ended the mandate – and waived two contractually owed monthly payments.
Read case09 · Business Development and Project Management
New financial services from study to partnership
Connecting regulation, processes, technology and the business model through one integrated development path.
Read case10 · Business Development and Ecosystem Building
Building an IoT ecosystem for scalable innovation
Connecting distributed capabilities from research, development, production and the market through one shared delivery model.
Read case11 · Product and Service Development
Connected services from customer need to scalable solution
Validating demand, user behaviour, processes and technology together through real-world application testing.
Read case12 · Project Management and Solutions Architecture
A regulated self-service solution for complex transactions
Bringing customised hardware, software, security and accessibility together within one integrated system.
Read case13 · Digital Transformation and Strategy
From different IT needs to a shared target state
Making challenges visible, aligning priorities and establishing a pragmatic direction for development.
Read case14 · Project and Subproject Management
Modernising public-sector IT workplaces reliably
Connecting technical migration, standardised software deployment and business acceptance across several independent public-sector engagements.
Read case15 · Product and Service DevelopmentNon-commercial engagement
Lower-cost family testing through a new pooling model
Adapting an established testing principle for families through one shared sample, individual retained samples and significantly lower costs.
Read case16 · Recruiting and HR Analytics
Technology for better conversations, not automatic decisions
More than 160 applications have been processed in the ongoing mandate. With the candidates' consent, interviews are transcribed and the profiles are prepared in a structured way using QUENARIS. This creates a more complete basis for assessment, shows concretely what is missing from CVs and creates room for advice even after a rejection. People remain the ones who decide.
Read case17 · Strategy & concept developmentNon-commercial engagement
FamilyLounge Chur
From concept to three implemented formats for families with young children.
Read case18 · Analysis & concept developmentNon-commercial engagement
White Water
Not building the biggest infrastructure first — analyse, start small, learn, and scale only when there is genuine need.
Read case19 · Co-teacher & subject expertNon-commercial engagement
Matteson Mission College, Norway
Teaching entrepreneurship as an attitude — from a personal business idea to a pitch.
Read case20 · Business Analysis
IT analysis and target state for a municipality in the Canton of Bern
From diverging IT needs to a shared target state: analysis, workshops and a prioritised implementation plan for administration and schools.
Read case21 · Business Analysis
Pedagogical ICT and system strategy for a municipality in the Canton of Bern
Devices, platforms and pedagogy considered together: decision-making foundations for a digital school strategy that is viable in the long term.
Read case22 · Business Development and Business Analysis
Preparing new hospitality locations systematically
Recurring advisory on growth and location decisions: from vague ideas to a structured basis for decision-making, operating concepts and application documents.
Read case23 · Business AnalysisNon-commercial engagement
When contract logic and customer centricity drift apart
A personal experience, not a client mandate. Legally permissible, but customer-centric? Analysis of a cancellation and renewal process from the perspective of business analysis and customer experience.
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